Refund policy
Online Return Policy
Thank you for shopping with us. We want you to be satisfied with your purchase. Please read our return policy carefully before placing your order.
Returns
Regular-priced merchandise may be returned within 14 days of the delivery date for a refund or exchange, provided the item meets the following conditions:
- Item is unused and in its original condition.
- All original tags and packaging are included.
- Proof of purchase is provided.
Items that do not meet these requirements may be refused.
Final Sale Items
All sale, clearance, discounted, and promotional items are FINAL SALE and are not eligible for return, exchange, or store credit.
This includes items purchased during sales events, using promotional codes, or marked as discounted.
Return Shipping
Customers are responsible for all return shipping costs unless the return is the result of our error (such as receiving an incorrect or defective item). We recommend using a tracked shipping service, as we cannot guarantee receipt of returned packages.
Refunds
Once your return has been received and inspected, we will notify you of the status of your refund.
If approved, your refund will be issued to the original payment method within 5–10 business days. Shipping charges are non-refundable.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue. We will work with you to resolve the problem as quickly as possible.
Exchanges
Exchanges are available for eligible regular-priced items, subject to product availability. If the requested item is unavailable, a refund will be issued instead.
How to Start a Return
To request a return, please contact us with your order number and reason for the return before sending any items back.
Unauthorized returns may not be accepted.
We reserve the right to refuse returns that do not comply with this policy.